Terms and Conditions
Last Updated: 01/09/2024
Welcome to All In One Renovation Ltd. By accessing or using our services, you agree to these Terms and Conditions. Please read them carefully before continuing.
1. Services Provided
We specialise in a range of home improvement and construction services, including but not limited to:
• Bathroom renovations
• Kitchen renovations
• Plumbing and electrical work
• Building work and extensions
All services are carried out in accordance with applicable regulations, including BS 7671 for electrical work.
2. Quotations and Estimates
• All quotations are valid for 30 days unless stated otherwise.
• Changes to the scope of work after acceptance of a quotation may result in additional charges.
• Estimates are not binding and may vary based on project specifics or unforeseen circumstances.
3. Booking and Payments
• A deposit of 10% is required to confirm the booking.
• Full payment is due upon project completion unless otherwise agreed in writing.
• Accepted payment methods: cash, bank transfers,
4. Cancellations and Refunds
• Cancellations must be made at least 4 days before the project start date to qualify for a refund of the deposit.
• Refunds may be subject to deductions for administrative fees or costs already incurred (e.g., materials purchased).
5. Warranties
• We provide a warranty for labour only for a period of 10 months This covers workmanship-related issues arising directly from our services.
• Material defects or failures are covered solely by the manufacturer’s warranty.
• The warranty does not cover:
• Normal wear and tear, misuse, or neglect
• Damage caused by third-party interference or improper maintenance
• Issues arising from pre-existing conditions that were not visible or disclosed before the start of work
6. Customer Behaviour
To ensure a safe and professional working environment, we expect the following from our customers:
• Respectful Conduct: Treat our team members with courtesy and respect at all times. Any form of abuse, harassment, or aggressive behaviour will not be tolerated and may result in immediate termination of services.
• Safety: Do not interfere with ongoing work or access restricted areas for safety reasons.
• Timely Communication: Provide necessary information and respond promptly to queries related to the project.
7. Payment Compliance: Ensure timely payment of agreed fees as per the contract terms.
Failure to adhere to these expectations may result in delays, additional charges, or the termination of the contract without refund.
8. Liability
• We are not liable for delays caused by circumstances beyond our control, including supplier issues, weather, or unforeseen site conditions.
• Our total liability for any claims arising from our services is limited to the value of the contract.
9. Customer Obligations
• Ensure the worksite is accessible during agreed hours.
• Obtain necessary permissions (e.g., planning approvals), unless explicitly agreed otherwise.
• Inform us of any pre-existing conditions that may affect the work.
10. Privacy Policy
Your personal information will only be used for project management and communication purposes. We do not share your details with third parties without consent.
11. Dispute Resolution
• We encourage open communication to resolve disputes amicably.
• If necessary, disputes will be resolved under the jurisdiction of the courts in England.
12. Amendments to Terms
We reserve the right to update these Terms and Conditions at any time.
Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
For further details, please contact us at:
All In One Renovation LTd
Info@allinonerenovation.co.uk